10 Benefits of a SaaS Lead Management Solution

Posted on 14. Oct, 2011 by Duncan Macdonald in Lead Management, Lead Management Blog, Small Business

Web based Lead management software delivered via SaaS (software as a service)  provides a great cost effective alternative to traditional on premise I.T installation.

For small and medium size businesses where resources are stretched and budgets tight this often represents the best value and best way to implement. This is further enhanced when you want to include remote sales teams, and off site partners and resellers in your lead management process.. 

Here we have summarized a list of 10 benefits of a SaaS Lead Management solution over the more traditional methods .

1. Cost Effective - Unlike traditional software, SaaS is sold on a subscription basis that includes upgrades, maintenance and support. Usually this is a monthly subscription basis and hence there are no large up-front costs and can be cancelled at any time.
2. Ease of Deployment - With a SaaS lead management solution, all you need is a web browser and internet access, and you’re ready to go. Whereas traditional software can take weeks or even months to deploy, SaaS solutions don’t require any software to be installed and so you are able to access your new software immediately.
3. No Hardware – The complexity of the IT infrastructure required is all handled by your SaaS vendor. Users do not need to worry about the maintenance of hardware, software licenses or which operating system version supports which database . As your vendor is often provide this infrastructure on a much larger basis this often means you benefit from far better hardware than you would be able to afford yourself.
4. Upgrades - Your SaaS provider will manage software updates and upgrades for you, eliminating the need to install or download patches. At any one time, you can be assured that you will always have the most up to date software.
5. Service and support – We as a vendor can’t afford to let down our customers as our business depends on them. Unlike your IT department who have any number of more important jobs on, you are not given a guarantee on how well it will perform and backed by customer friendly support.
6. Backups  - For on premise software the process of backing up your data on a weekly basis can be laborious at the best of times. SaaS solutions eradicate this painstaking task, instigating automatic backups without user intervention and thus ensuring the integrity of your data. Again as it is our lifeblood your data is backed up daily and we have in place disaster recovery procedures.
7. Access anywhere -Providing there is an internet connection, SaaS solutions can be accessed from anywhere in the world. Users are able to access their data and work more effficiently from anywhere, making life easier for home-workers or for those people that work across multiple sites.
8. Security - In many instances, an organisations’ business information is more secure in a SaaS solution. SaaS vendors
9. High Adoption Rates - As SaaS solutions are delivered over the web, there is virtually no learning curve. Everything will be intuitive and designed around the everyday functionality we are familiar with in a browser.
10. Upscale - As business grows, your sales force expands and the levels of leads you generate increases, you know that your lead management software has the capability of handling the increased work load as from the bottom up it has been designed to handle a multitude of leads and clients.

Tags: Lead management, Saas